FAQ

Q: How do I get a quote for my project?

Quotation Process:Initial Inquiry: Contact via website, email, or WhatsAppInformation Needed: Grain type, capacity, locationQuotation: Technical proposal with pricingTimeline: 3-5 business days

Q: What is the warranty on your products?

Warranty Coverage:Structural: 10 yearsCoating: 5 yearsAccessories: 1-2 yearsWorkmanship: 2 years

Q: What payment terms do you offer?

Payment Options:Standard: 30% deposit, 70% before shipmentAlternative: Letter of Credit, T/T

Q: What is the typical lead time for delivery?

Lead Time:Small bins: 2-4 weeksMedium bins: 4-6 weeksLarge bins: 6-10 weeksComplete systems: 8-12 weeks

Q: Do you provide technical support after purchase?

Post-Purchase Support:Installation: Supervisor, full installation, or trainingTechnical: Phone, email, remote assistanceDocumentation: Manuals, spare parts lists

Q: Can I visit your manufacturing facility?

Factory Visits Welcome:See manufacturing workshops and quality controlTechnical staff availableAirport pickup and hotel assistance

Q: What certifications do your products have?

Quality Certifications:ISO 9001: Quality managementCE Marking: European conformitySGS/BV: Third-party inspection

Q: What if I need replacement parts?

Spare Parts Service:Available for 15+ yearsCommon items in stockExpress shipping available

Q: Do you offer training for bin operation?

Training Programs:Operator Training: Filling, discharging, aerationMaintenance Training: Inspection, coating, servicingDelivery: On-site, factory, or remote

Answers to common questions about grain storage and handling.

Search FAQ

ordering

10 questions

Do you ship internationally? ▼

Yes, Manxing ships grain storage systems worldwide to over 50 countries.

Shipping Methods: Sea freight, container shipping, flat rack, air freight

Major Regions: Africa, Southeast Asia, South America, Central Asia, Middle East

How do I get a quote for my project? ▼

Quotation Process:

Initial Inquiry: Contact via website, email, or WhatsApp
Information Needed: Grain type, capacity, location
Quotation: Technical proposal with pricing

Timeline: 3-5 business days

What is the warranty on your products? ▼

Warranty Coverage:

Structural: 10 years
Coating: 5 years
Accessories: 1-2 years
Workmanship: 2 years

What payment terms do you offer? ▼

Payment Options:

Standard: 30% deposit, 70% before shipment
Alternative: Letter of Credit, T/T

What is the typical lead time for delivery? ▼

Lead Time:

Small bins: 2-4 weeks
Medium bins: 4-6 weeks
Large bins: 6-10 weeks
Complete systems: 8-12 weeks

Do you provide technical support after purchase? ▼

Post-Purchase Support:

Installation: Supervisor, full installation, or training
Technical: Phone, email, remote assistance
Documentation: Manuals, spare parts lists

Can I visit your manufacturing facility? ▼

Factory Visits Welcome:

See manufacturing workshops and quality control
Technical staff available
Airport pickup and hotel assistance

What certifications do your products have? ▼

Quality Certifications:

ISO 9001: Quality management
CE Marking: European conformity
SGS/BV: Third-party inspection

What if I need replacement parts? ▼

Spare Parts Service:

Available for 15+ years
Common items in stock
Express shipping available

Do you offer training for bin operation? ▼

Training Programs:

Operator Training: Filling, discharging, aeration
Maintenance Training: Inspection, coating, servicing
Delivery: On-site, factory, or remote

Still Have Questions?

Our team is ready to help with your grain storage project.

FAQ

Search FAQ

Categories

ordering

Still Have Questions?